We at HostBigSpace have always look forward to provide the best support to our clients. Starting the new year 2018 in style we have added new features and enhancements that make it even easier for you to create support request.
We present to you our brand new feature ‘Text to Ticket’! Yes, you heard it right! Now you can open a support request/ticket through an SMS.
Next time, when you require our Technical team support you need not log into our website and open a request. Just Send an SMS with your REGISTERED mobile number to 9229224424 in the following format:
And the server will do the remaining. Above format is case sensitive, hence check the spaces correctly (your message may be of any length & with any no. of spaces).
This service is currently in testing phase and hence we do not guarantee if the system finds your number correctly, We request you to check your mail after sending SMS if you have received ticket opened confirmation mail.
This service is only available for Indian Clients, we are working on to enable this service in all other countries.
Normal SMS charges are applicable.
Tuesday, January 2, 2018